Across
- 1. paying attention
- 5. is a must in the work area
- 9. situation
- 11. hopeful and confident
- 12. to tell the truth
- 13. management is to keep track of things
- 17. to represent others
- 18. giving someone support or confidence
- 19. official permission or approval
- 20. showing or involving great activity
Down
- 2. feeling self-assured
- 3. settling on an issue
- 4. to keep a positive atmosphere
- 6. is a clean space
- 7. feeling or showing deference
- 8. is key
- 10. inelegant or well informed
- 14. ability to understand and to share
- 15. commands a group or organization
- 16. to know that you can trust