Across
- 4. conduct based on moral principles
- 5. discrepancy between verbal communication
- 6. people who developed a pattern of avoiding expressing their opinions or feelings
- 7. taking part in an organization
- 9. freely expressing their thoughts
- 10. quality or ability of someone or something
- 11. helps to learn course to go easier
- 12. who reports to whom
- 14. a formal summary of the aims and values of a company
- 15. studies yearly in an up to date book
- 16. teaching success
Down
- 1. not afraid to hurt people's feelings
- 2. a person that makes a process easy
- 3. agree to disagree
- 8. personality of an organization based on actions of people
- 13. asking questions and participating