Across
- 2. To make care better over time.
- 4. The service provided to support health and well-being.
- 6. An essential skill for understanding concerns.
- 7. A group working together toward safer care.
- 10. What organizations do after incidents and near misses.
- 11. Treating others with dignity and value.
- 13. The foundation of safe relationships in healthcare.
- 14. The goal of preventing harm.
- 15. Understanding another person's perspective.
- 16. Ensuring everyone can participate and be heard.
Down
- 1. Being open to learning from others.
- 3. An important part of culturally safe care.
- 5. Information used to learn and grow.
- 8. Working together across disciplines to improve care.
- 9. Every patient and provider should have one.
- 12. Processes and structures that influence care.
