Who Speaks It Best?

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Across
  1. 3. Office with the fewest staff
  2. 4. Receives the most phone calls
  3. 6. Travel System
  4. 7. How often is a unit meeting required
  5. 8. Activity performed for income
  6. 9. Financials main system
  7. 11. Where is Malcolm from
  8. 13. Abbreviation for State Data Exchange
  9. 14. Method we use to communicate
  10. 17. Regions
  11. 18. Recently moved to Italy
  12. 19. Slang term for informal meeting
  13. 21. Office mates in most our offices
  14. 25. Always full for PBS
  15. 28. Office without Clerical staff
  16. 29. Data SHPC
  17. 30. Financial default pool
  18. 31. What does a client need to meet to be eligible for all programs except MPC
Down
  1. 1. Hours to return calls(use a hyphen)
  2. 2. The awkward silence after " Any questions?"
  3. 5. Comes in a cup, powers meetings
  4. 10. States charitable fundraising event
  5. 12. Where Kara started her journey
  6. 13. OAR(use a hyphen)
  7. 15. Social Service default pool
  8. 16. How many kids does Abby have
  9. 20. How many years is the financial lookback period
  10. 22. Where we turn to for training
  11. 23. What we all join on TEAMs everyday
  12. 24. Imaging system
  13. 26. Face of our agency
  14. 27. Social Services main system
  15. 32. Malcolm, Christine Romo and Trisha Armenta are all obsessed