Who to call

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Across
  1. 5. Customer calls about their charged off account that had $200 in it.
  2. 6. Customer has their pin mailer, doesn't want to visit a branch, but they want to change the pin.
  3. 8. Based on Frequently called numbers cheat sheet what page do you find a polish translator?
  4. 9. Branch calls for help on how to open an account in touchpoint.
  5. 12. Customer calls to apply for a credit card over the phone. (2 Words not credit cards)
  6. 13. Who do you call for a loan beginning with the prefix 258?
Down
  1. 1. Customer calls to pay their safety deposit box fee.
  2. 2. Wealth Management customer calls to order new debit card. (2 Words)
  3. 3. Customer calls having issues making mobile deposits. (2 Words)
  4. 4. You forgot your lan id and cant get into your computer.
  5. 5. Customer calls to verify transaction and they say they didn't make the purchases.
  6. 7. Customer calls saying they have a message left from bank of the west. You find a note on touchpoint offering billpay, if they wanted to speak with that person who do you call?
  7. 10. What page can you fine the address for customers to mail a letter to Nandita Bakhshi?
  8. 11. Customer needs to add savings account to debit card today to transfer funds. (All Reg D transfers used)