Across
- 5. Customer calls about their charged off account that had $200 in it.
- 6. Customer has their pin mailer, doesn't want to visit a branch, but they want to change the pin.
- 8. Based on Frequently called numbers cheat sheet what page do you find a polish translator?
- 9. Branch calls for help on how to open an account in touchpoint.
- 12. Customer calls to apply for a credit card over the phone. (2 Words not credit cards)
- 13. Who do you call for a loan beginning with the prefix 258?
Down
- 1. Customer calls to pay their safety deposit box fee.
- 2. Wealth Management customer calls to order new debit card. (2 Words)
- 3. Customer calls having issues making mobile deposits. (2 Words)
- 4. You forgot your lan id and cant get into your computer.
- 5. Customer calls to verify transaction and they say they didn't make the purchases.
- 7. Customer calls saying they have a message left from bank of the west. You find a note on touchpoint offering billpay, if they wanted to speak with that person who do you call?
- 10. What page can you fine the address for customers to mail a letter to Nandita Bakhshi?
- 11. Customer needs to add savings account to debit card today to transfer funds. (All Reg D transfers used)
