Across
- 12. any communication intended to move people’s views of a situation closer together
- 13. rational weighing of facts and evidence using rules of logic
- 14. surface demands
- 16. struggle between interdependent people from perceived interference in goal achievement
- 17. an overarching set of beliefs about how the world works and one’s place in it
- 19. conflict based on miscommunication
- 20. submission
- 22. a moment when one’s choice can change the direction of a relationship
- 23. tentative explanations for observed behaviors
- 24. a finite amount; in order for someone to gain, someone else must lose
Down
- 1. removing oneself from controversy
- 2. underlying needs
- 3. behavior determined by biology
- 4. goals are modified as new information is gained
- 5. involving one’s sense of pride, self-worth, self-respect, or power
- 6. learned behavior
- 7. internal struggle
- 8. when parties do not yet perceive their goals are incompatible
- 9. trying to benefit both sides as much as possible
- 10. deep-seated beliefs about right and wrong
- 11. the way things should be done
- 15. implied meaning
- 18. a mathematical way to simulate human choice making
- 21. a desired condition