Across
- 2. ___ refers to people's intersts and values.
- 3. a ___ describes the complete assortment of products a store would like to offer to customers.
- 4. ____ are the reasons that you buy.
- 5. ___ is the total revene that can be obtained from the market segment.
- 7. businesses that produce products for sale to final consumers often have little contact with the customer.
- 9. a ____ buys a product or service for personal use.
- 11. over six million businesses in the U.S produce products.
- 13. the process of market information is called.
- 14. ___ are based on loyalty.
- 15. ___ is a set of beliefs or attitides that are passed on from generation to generation.
Down
- 1. ___ occurs when businesses decide to emphasize fators of their marketing mix other than price, such asquality, brand, location, or service.
- 6. ___ refers to dividing consumers into markets based on where they live.
- 8. a fourth area that is important to gather competitive information about is promotional strategies.
- 10. businesses do not buy products for final consumption.
- 12. a __ is an unfulfilled desire.
