Work email dictionary

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Across
  1. 3. Distracted with fear
  2. 7. Very formal word of congrats
  3. 8. Group of people discussing for a plan/topic
Down
  1. 1. Disagreement or clashing
  2. 2. For being sorry
  3. 4. Reminder/Call for an event
  4. 5. To write again or to tell your statement again
  5. 6. People of higher authority