Across
- 3. name of a trainer
- 4. check them daily
- 7. supervisor whos a cheesehead
- 8. how to verify internal calls
- 9. there's no "I" in it
- 11. supervisor whos in tune with their team
- 12. where steps to a process are
- 13. hawkeye supervisor
- 15. way to access funds
- 16. what to avoid from OSU
- 17. what needs to be 25% or below
- 19. supervisor who can run for miles
- 20. supervisor wants black friday to be holiday
Down
- 1. how to get to know customers
- 2. flexibility feature of a HELOC
- 5. supervisor who has the pieces to the puzzle
- 6. request to get away
- 7. part of account review
- 10. type of statement required in call model
- 14. risk zone that doesn't qualify for DFTO
- 18. legal binding document