workplace communication

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Across
  1. 5. a group of people who gather together to listen to something or watch something
  2. 6. helpful information or criticism that is given to someone to say what can be done to improve a performance, product, etc.
  3. 7. the oral, written, and visual communicative activities used in a workplace
  4. 8. The exchange of news or information
  5. 9. to clear up confusion and make it all understandable
  6. 10. the sharing of ideas through the spoken and written word
  7. 12. the failure of communicating clearly the intended message or idea
  8. 13. use of physical behavior, expressions, and gesture
  9. 15. the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages
Down
  1. 1. the development and expression of ideas in writing
  2. 2. the process of conveying a message without the use of words
  3. 3. any communication using digital media and networks
  4. 4. use of visual elements to convey ideas and information
  5. 11. the social expectations around how to behave in various interactions in society
  6. 14. how you utilise words or phrases to create an impact on the audience