Across
- 1. Etiquette: a set of behaviors and manners that are accepted or required in business. Etiquette is not about rules & regulations, it’s about creating an environment where everyone feels comfortable.
- 4. socially acceptable ways of behaving.
- 5. Conference Etiquette: set of behaviors expected when participating in a video conference (meeting). Video conference etiquette involves pre-, during-, and post-meeting behaviors.
- 7. planned occasion when people come together, in person or online, to discuss something
- 8. rumor or talk of a personal, sensational, or intimate nature.
- 10. placing excessive emphasis on one's own opinions.
- 12. judgement: subjective estimate of something’s worth, quality, etc.
- 13. Intelligence: having the ability to recognize a generation’s preferred communication style and adapt to it.
Down
- 1. Language: nonverbal, usually unconscious, communication through the use of postures, gestures, facial expressions, etc.
- 2. placed in or belonging to a lower order or rank.
- 3. Intelligence: has four key attributes: self-awareness, self-management, social awareness, and relationship management. High Emotional Intelligence increases your ability to read social cues, understand your own triggers, and manage your reactions.
- 6. good business internet/email manners.
- 9. Intelligence: having the skills to go into new environments with confidence and to make informed judgments based on observations and evidence.
- 11. Pas: a social blunder. A mistake, especially a breach of etiquette.