Across
- 1. This purge keeps moisture contamination, which can be a big problem for our customers, from the headspace of a container
- 6. This is done on a regular basis with any equipment that is critical to quality (i.e. scales, temperature transmitters, etc.)
- 7. Sample labels MUST be filled out with this brand name marker
- 11. This 4-letter acronym describes how the first lot of raw material received at the plant must be used first in a batch
- 12. Foreign Object ______, or FOD, is objects or materials which could accidentally enter a batch, causing contamination
- 14. The International ______ Organization (ISO) provides us with a certification that demonstrates are products and quality systems are complaint.
- 16. This _____ Disposition sheet allows us to properly move and use material which is not in unrestricted.
- 17. This program provides us with the quality tools needed to achieve NO quality complaints or issues for our customers.
- 18. This 4-letter acronym describes cost the plant must pay when a batch has poor quality (scrap, rework, blend)
- 19. ____ Parts Per Million is a key quality metric, which measures products which did not meet customer needs and expectations.
Down
- 2. This quality certification allows us to sell to automotive customers: ____ 16949:2016
- 3. Customer Likelihood to ______ (LTR) is a great way to measure our customer satisfaction!
- 4. When it comes to continuous improvement, this is a way of life!
- 5. When making a paperwork correction, you must have a single-line cross out, write ____ and date
- 8. What 3 numbers and a letter must be present on any sample label? Hint- you can use your pick list to help find it.
- 9. This chart helps us see what issues are having the biggest impact on our daily performance, or "tall bars"
- 10. What Chemlok product can bond rubber to rubber and rubber to metal at room temperature? (2 wds.)
- 13. What do you submit when you find a quality error or correction? (2 wds.)
- 15. This is the largest customer served from Saegertown
- 16. The seven virtues are Trust, Compassion, Courage, Justice, Wisdom, Temperance, and ____
