World Quality Week 2024

4. The process of recognizing potential threats to strategic success.
8. An ongoing effort to enhance processes, products, or services through incremental and breakthrough changes.
9. The assessment of how well employees, processes, or systems meet established objectives.
12. Identifying, assessing, and controlling risks to protect the organization’s performance.
14. Quantifiable indicators used to assess how well an organization is achieving its key objectives.
15. Fine-tuning systems and processes to achieve the best possible outcomes with minimal waste.
19. The obligation of individuals and teams to take ownership of their decisions, processes, and outcomes.
20. A systematic evaluation of quality systems to ensure they meet organizational and regulatory requirements.
22. The oversight mechanism ensuring strategic alignment, compliance, and accountability within the organization.
24. Steps taken to eliminate potential causes of non-conformance before they occur.
25. The level of risk an organization is willing to accept to achieve its strategic objectives.
26. Planned actions aimed at achieving long-term competitive advantage and operational excellence.
27. The systematic approach to optimizing performance by refining operational processes.

1. The ability of an organization to adjust quickly and efficiently to changing conditions.
2. A method of problem-solving used to identify the underlying reasons for faults or problems.
3. Integration of digital technology into all areas of business, fundamentally changing how operations deliver value.
5. Ensuring that the interests and objectives of all parties involved in the project are consistent and aligned.
6. The process of developing strategies to reduce potential negative impacts on operations.
7. The process of acquiring new skills and knowledge to adapt to market demands and improve performance.
10. An individual who drives and facilitates transformation within an organization, especially for quality and performance improvements.
11. A Systematic approach to improving the efficiency and effectiveness of processes.
13. The practice of measuring organizational performance against the best in the industry to identify improvement areas.
16. The continuous observation and review of processes to ensure quality standards are met.
17. An annual event focusing on promoting the importance of quality in driving organizational excellence.
18. Providing confidence to stakeholders that products, services, or processes meet quality expectations.
21. Adhering to rules, regulations, and standards to maintain quality and safety.
23. The capacity to inspire and guide others toward achieving quality objectives and organizational excellence.