Written Correspondence: Emails and Letters

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Across
  1. 5. to use good manners or language
  2. 7. Only use 12 point _____ when sending business letters.
  3. 8. To apply for a job, use this type of letter.
  4. 9. formal format for business letters
  5. 11. Don't send emails when you are angry or feel e___________.
  6. 12. A person's name written or typed at the bottom of correspondence.
  7. 14. to share or exchange information, news, or ideas
  8. 15. punctuation used after a greeting on a business letter
Down
  1. 1. The ________ line on an email is short and tells what the email is about.
  2. 2. The ______ address is written near the top of a business letter.
  3. 3. To write to someone you know well, use this type of letter.
  4. 4. an everyday type of friendly language
  5. 6. Example: Dear John,(also known as a salutation)
  6. 10. punctuation used after a closing
  7. 13. electronic mail