Across
- 3. How businesses uses machines and devices to improve their operation
- 5. is the business term for selling goods and services on the Internet like amazon
- 8. Getting Information from existing and potential consumers about their reaction to a good or service e.g. focus groups (6,8)
- 9. _________ Communication is where businesses connect electronically with customers through an app or website
- 10. Costs or expenses that a business incurs
- 11. A collection of individuals who have a common cause and campaign to achieve it (8,5)
Down
- 1. websites & apps that enable users to create and share content, or participate in networking such as Instagram (6,5)
- 2. Goes with place, price and promotion to complete the marketing mix
- 4. Where a business is started and owned by more than one person, who then share the profits and the responsibilities
- 6. One of the worlds largest clothing brands. Based in Spain
- 7. An individual or group that is directly or indirectly affected by the actions of a business
- 12. a electronic message sent by one person to anothers inbox