Across
- 6. something given as an unexpected bonus or gift
- 7. what the "a" in p.a.s.s. stands for
- 8. our number one priority
- 11. said to take ownership of a task
- 15. keeping your body open to the guest
- 17. Chris' dog's name
- 18. kids equals
- 19. third service priority
- 20. sixth service priority
Down
- 1. narrating what you are doing
- 2. first step of a refire
- 3. bringing items needed for next step of service
- 4. most important factor to selling wine
- 5. Chris' father's name
- 9. the foundation of our service
- 10. done at two minutes or two bites
- 12. removing items that the guest no longer needs
- 13. kind of scholarship Chris went to school on
- 14. Chris' wife's names
- 16. replacing items used by a guest