Year in Review 2025

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Across
  1. 2. Through the MyChart portal, patients can view and _____ proxy access to their MyChart portal.
  2. 4. True or False: Corporate Integrity will always follow up with the reporter of an event, even if the outcome of the investigation cannot be shared.
  3. 6. Secure your home network and Wi-Fi with strong passwords and _______ .
  4. 8. Before entering or updating patient contact information, always verify the correct chart using two patient ____________.
  5. 12. Outdated devices and software pose ________ risks, so be sure to install updates promptly.
  6. 13. Information must be _________ to the minimum when sharing with family members and others.
  7. 16. An example of a potential conflict that needs to be reviewed is personal and family relationships with ______.
  8. 17. Incident reporters will be able to _________ _____ on their reports in Compliance Hub.
  9. 18. The ______ Integrity Officer is responsible for the development and oversight of the HFHP Compliance Program.
  10. 20. If something feels wrong, you should always _________ it.
  11. 23. Patient ___________is required prior to sharing their information with others.
  12. 27. Parents of _________ and minors aged 12 and under are granted full access to the child’s MyChart. This does not apply to adoption cases, surrogacy cases or foster parents.
  13. 28. Adult patients with their own MyChart account can invite another _____ to receive proxy access and specify the type of access their proxy can receive.
  14. 29. Verbal consent should be documented in the patient’s __________.
  15. 32. IDN Compliance and Privacy programs are overseen by the Chief of _________.
  16. 34. _________ and intent are the main differences between fraud, waste, and abuse.
  17. 36. Accessing a chart out of curiosity is considered __________ access.
  18. 37. A yellow __________ on the storyboard indicates the patient is confidential.
  19. 38. When a user decides to hit _____ and not access the record is called Bump the Glass.
  20. 40. Associates must review and ______ all documents prior to sharing the documents with a patient or other associates.
Down
  1. 1. Abuse includes unknowingly billing for ___________ medical services.
  2. 3. Conducting ________ office visits result in unnecessary costs to the Medicare Program.
  3. 5. A conflict of interest is a situation in which an employee and employer/company possibly have conflicting ______.
  4. 7. An example of a potential conflict that needs to be reviewed is personal participation in ________ programs or healthcare events.
  5. 9. The new term for a COI or VPT submission is ________.
  6. 10. Leaving a _____________ unlocked is a HIPAA violation.
  7. 11. Never allow friends or family members to use your Health First devices that contain PHI and do not share your Health First __________ with Anyone.
  8. 14. Talking about a patient’s diagnosis in a hallway is an example of an _________ disclosure.
  9. 15. True or False. The Compliance Hub Incident reporting form will replace other existing methods for reporting compliance concerns.
  10. 19. Access of a ____________ patient’s chart may be granted or denied based on established policies.
  11. 21. Vendor ___________ Training events require a bona fide Health First business purpose.
  12. 22. Due to State and Federal Privacy laws, parents of ______ aged 13-17 will have limited access to the child’s MyChart portal unless granted full access by the minor child.
  13. 24. The Corporate Integrity _______ can be used to anonymously report concerns.
  14. 25. Personal and non-Health First devices shall not be used to transmit patient PHI, including taking photos and recording, unless you use an approved ______ method.
  15. 26. True or False. Gift cards and cash are allowed to be accepted from patients.
  16. 30. Fraud includes knowingly ________ claim forms or medical records to receive a higher payment.
  17. 31. A ____ ______ symbol appears next to all encounters of protected patients.
  18. 33. All directors and above, Board and Committee members, and Providers (Physicians and Advanced Practice Providers) must submit a questionnaire ______ regardless of whether they have anything to disclose.
  19. 35. As an associate, you have the duty to “stop the _____” and report compliance concerns.
  20. 39. Reporting concerns promotes the practice of____ and integrity in the work place.