Across
- 7. Looking directly into another's eyes
- 10. Different approaches to handling disputes
- 12. Plans to connect with others professionally
- 14. Abilities to build relationships
- 17. Recognizing and managing emotions
- 19. Communication using gestures, expressions
- 21. Plans or methods to achieve a goal
- 22. Someone who assumes to know others’ thoughts
- 25. Building professional connections
- 26. Failure to understand or convey messages accurately
- 28. Person who uses humor or jokes, sometimes to deflect or undermine
- 29. Ability to understand and share feelings
- 31. Person who stores up grievances for later
- 32. Fully concentrating on what is being said
- 33. Confidence and belief in someone
- 34. Creating mutual trust and understanding
Down
- 1. Origins of disagreements
- 2. Controlling impulsive feelings
- 3. Internal drive to succeed
- 4. Norms and values in the work environment
- 5. Individuals who disrupt harmony intentionally
- 6. Overseeing or controlling staff
- 8. One who provokes or escalates tense situations
- 9. Person who appears cooperative but avoids true commitment
- 11. Understanding your own feelings and behaviors
- 13. Type of communication involving spoken or written words
- 15. Connection between people
- 16. Fundamental process of exchanging ideas and emotions
- 18. Interaction patterns within a team
- 20. Solving or settling disputes
- 23. Act of conveying messages
- 24. Disagreement needing resolution
- 27. Individuals who avoid responsibility by blaming others
- 30. Related to workplace or career