Across
- 6. An expression of goodwill, greeting, or courtesy by words and gestures
- 9. what type of software includes Powerpoint 2010 or Microsoft Office
- 10. There are ________ types of basic letter styles
- 11. In a letter, this is considered the subject line or main purpose of the letter
- 12. what type of software includes Windows 7 or Windows XP
- 13. a change in pitch
- 15. when holding a handset correctly, you will want to hold it approximalty how far from the mouth?
Down
- 1. In a letter, this is considered the typed signature, reference initials, and special notations
- 2. these items are known as extra in the medical office such as tv, water, snack, toys, magazines, etc...
- 3. In a letter, this expresses an afterthought to emphasize an idea or statement
- 4. A list of items that are included in a shipment
- 5. A medical abbreviation for immediately or at this moment
- 7. The technical terminology or characteristics idiom of a particular group is
- 8. what kind of call is considered chest pain?
- 14. Exhibiting or marked by great intensity of feeling