Across
- 1. Need to send file to … if we cannot locate customer
- 3. What should be done if we need to take back the vehicle
- 7. First thing we must do when customer calls in
- 8. Needed for vehicle not to be at risk
- 9. synonym for full balance owing
- 11. Word used for calling customer
- 14. What term is used for a customer who gives back unit
- 15. Something we must send to customer if no contact after 10-30 days
- 17. Type of product our customers have with us is a ****
- 18. What do we do in our role
- 19. word for who mean fee when customer get payment return
Down
- 1. what customer want to do when they want to sell the vehicles without paying in full
- 2. Name used for payments that we be put towards end of loan.
- 4. What should be done with customer if the account is delinquent
- 5. If there are still 78 months to the loan, this would be the customer's …. on the loan
- 6. Something that is preferred to be lower when getting financed for a loan.
- 10. Word used for customer calling us.
- 12. Province where RAL cannot be sent
- 13. Type of loan where customer does not need to have references.
- 16. Unit with less than 3000$ value and no collaboration from customer at 100 days past due