Customer Service 2

2. A contractor is considered a ______.
4. Something you do when you can't come to work.
6. Claim checks cannot be negotiated without ___ endorsement.
8. How many business days for an approval on a stoplight?
10. A ___ is needed on file for a special request.
11. What is used to create a claim?
13. Successor in _____.
17. The ____ for the new check or draw to be processed is four business days.
18. ___should be offered on all calls.

1. Two documents are needed on file for a _______.
3. An _____ issues a claim check to pay for repairs to a customer's home.
5. What is used to show the different claim classifications.
7. To request a _____ would need to be submitted.
9. How many days to process a payoff?
12. What tool is used to assist with questions you may have?
14. If a customer want know the amount left in the RE you will need to look in the Claim ______.
15. _____ is a specialty cause of loss.
16. The _____ zip code is 45505.