Across
- 4. "The Prequel" to Data Entry; the work we do to obtain the approval.
- 6. To be valid, the _______________ needs to include the prescribing clinic information, customer information, pet's name, drug name and dosage, directions, quantity, refills, and vet's signature.
- 11. Where would you dispo an incident with multiple Rx items where one item has an approval entered and the other is still pending approval?
- 12. What do we do with an approval fax that has no open matching order?
- 13. Every SINGLE TIME we call a customer, we advise them the call may be ___________ ___ ___________.
- 15. What system do we use to pull incidents and work orders?
- 16. What we call an email to the customer in our comments, as in "sent _______."
- 17. Apoquel, Heartgard, and Vetsulin are ____________.
Down
- 1. As a WOW, we can send a customer ________ if their pet passes.
- 2. Where do we dispo an approved order after it's entered?
- 3. If the customer's order is not approved because the pet needs to be seen, it's a ____ ______.
- 5. What kind of approval can we ask for when we have a clinic on the line?
- 7. We should open ___ ______ as a stand-alone website, and keep it open when we're working in DE or CA.
- 8. Chewy's time-clock system, where we change our labor path during shifts.
- 9. If the customer’s order is not approved because the customer or pet can’t be found in the clinic’s system, it is a ____ _______.
- 10. Where do Chewtopians go inside the building for coffee and snacks?
- 14. For an order that was damaged or lost and requires a reship, we request a _____________.
- 18. In what system do you find your daily break and lunch schedule?