Across
- 2. A communication principle (7 C's) that focuses on clear and understandable messages
- 5. A medium or method used to transmit a message
- 6. A communication barrier such as ego, fear, lack of confidence or resistance to change.
- 7. Nature of communication in a business setting that is purpose-driven
- 8. Process by which a receiver interprets and understands the message sent by the sender
- 9. A communication principle (7 C's) that focuses on being polite, respectful and professional
- 12. Type or scope of business communication that involves communicating with individuals within the organisation
- 13. A communication principle (7 C's) that focuses on a logical flow and connection of words and phrases.
- 14. Type of communication that use channels such as email, social media, etc.
Down
- 1. An idea or content that a sender wishes to convey to the receiver.
- 3. The Nature of Business Communication that focuses on the exchange of messages between the sender(s) and receiver(s).
- 4. Ensures understanding and addresses any misunderstanding promptly.
- 10. Barriers that arise from differences in language, vocabulary or interpretation of words.
- 11. Type of communication that involves spoken or oral communication