Across
- 1. Where is the OUP office located in Tamil Nadu?
- 7. Name the tool/application used to change the Test Session Time?
- 12. Where can the author submit their request for an invoice?
- 13. What's the name of the tool used to check the order status in ELT?
- 14. What's the validity period for the teacher's online practice?
- 18. What's the preferred way of payment for a journal subscription?
- 20. How can one pay in local currency?
- 23. What is the tool we use to rest the password in the journal account?
- 25. Who is the CEO of OUP?
- 26. What’s the name of the tool used to initiate a refund in ELT?
- 27. Who is OUP's largest agent for distribution of journal?
- 28. Who is Operations Director of Global Customer Services?
- 29. What tool do we use for raising a proforma?
Down
- 2. What title under VST 1.0 Online Practice title has a 12 digit access code?
- 3. For Author Fee Waiver/ Discount requests - where do we locate the publisher details?
- 4. Who is the head of Global Customer Services in OUP?
- 5. What is the usage stats report for consortium called?
- 6. Who is the ELT Onshore Customer Service Manager?
- 8. Who is the Key Account representative from Saudi Arabia?
- 9. Who is responsible for the author invoice which starts with the letter SOA?
- 10. When we receive a deletion request, what should the support team raise it as?
- 11. In which tab we can find the consortia agreements in advantage?
- 15. What's the portal for French University we will upload their invoice for payment?
- 16. How are publication updates sent to readers?
- 17. What platform will be decommissioned at the end of November 2025?
- 19. Who is the Journals Onshore Customer Service Manager?
- 21. Where is OUP headquarters located in England?
- 22. Which application takes care of ip update?
- 24. Name the tool/application used to take the onboarding test center?
- 30. In general, what will the customers' user name be?