Across
- 3. A change made to many accounts during the winter months.
- 5. The department responsible for handling agreement questions and cancellations.
- 7. The in office abbreviation for when someone wants to end services.
- 8. Can be AM, PM, or set between certain hours.
- 9. The percentage of calls that were not answered throughout the day.
Down
- 1. Our most common General Pest Control service subscription.
- 2. Document that must be signed for us to service a property.
- 3. The pest treated with its own service with an agreement length of 6 months.
- 4. A customer who has a balance that is more than 30 days overdue.
- 6. The process of checking over an account to ensure it's up to date.