Across
- 3. Impersonation tactic used to fake a name or email address to look real.
- 4. A fix for 90% of device issues.
- 7. A security method that masks data so only authorized users can read it.
- 13. Malicious software or attacks that damage or gain unauthorized access to your computer.
- 14. The word on our fax cover sheets with ____________ information.
- 15. The "Cloud" storage where we keep our shared departmental files.
- 16. What is the brand/name of our printer?
- 18. An email that comes from an unknown origin appearing as reputable or a familiar source.
- 19. The label on emails sent from people outside our organization.
Down
- 1. A secure connection used to access the network.
- 2. The thing your PC demands to do right before a big presentation.
- 5. The "ink" powder inside our printers and fax machines that needs replacing.
- 6. _____ session you open to get help from the IT Department.
- 8. Temporary data; clearing this often fixes "weird" website glitches.
- 9. Your personal cloud storage.
- 10. The software we use to send scans securely directly to your PC.
- 11. An online presentation/training that is held over Teams or Zoom.
- 12. A secondary copy of data used to restore files if the original is lost.
- 17. The extra security step that sends a code to your phone for login.