Across
- 1. any piece of software for sales teams that helps boost their efficiency and close more deals
- 3. training that's delivered in a virtual environment rather than in a traditional classroom setting
- 5. an environment where students study a digital-based curriculum taught by instructors that lecture online via video or audio
- 6. telecommunication in the form of a conference
- 11. a network of social interactions and personal relationships
- 12. a sales methodology that uses company social media channels to interact with potential customers and generate leads
- 13. a technology for managing all your company's relationships and interactions with customers and potential customers
- 14. notifies you when any email you sent has been opened or clicked
Down
- 2. any tool, software, or process that streamlines a sales rep's workflow and gives them more time to communicate with prospects
- 4. gives users access to storage, files, software, and servers through their internet-connected devices
- 7. monitor millions of data points to identify sales triggers
- 8. technology that goes where the user goes
- 9. an online seminar that turns a presentation into a real-time conversation from anywhere in the world
- 10. a regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style.
