Across
- 4. a way for us to contact our Mentors when assistance is needed
- 8. To help us to compare different account features and be able to relay that to our customers
- 9. Reference the website in assisting customers and helping
- 10. a place for us to reference notes and ideas from discussions and coachings
Down
- 1. A resource to get an in depth look at customer's account and servicing
- 2. another resource to help service a customer account
- 3. Help see what a customer sees on their screen
- 5. how we verify our customers
- 6. helps to KYC customers
- 7. Resource to look up answers