Across
- 1. When verifying by equipment serial number, the ___ address (Labled as CMAC on the modem) will match CSG's listed serial number.
- 3. What discount code must you add to the seasonal codes when discounting to the triple play seasonal plan?
- 6. The VIP Tool has been rename to _______ to dispatch
- 7. Any note that is referencing a credit, verified or courtesy, must be _______ noted.
- 9. _____ self install appointments are free of charge when a customer is not able to sucessfully install a new device.
- 10. Early Bird and Regular season ESPN GamePlan payments can be broken up into ____ installments.
Down
- 2. Customers in the state of __________ receive their late fee on day 48.
- 4. Prior to transfering to Charter _________, please provide the customer with this number prior to transfering for future reference 1-800-314-7195
- 5. Seniors in select areas of _______ are now eligable for discount on the Franchise Fee.
- 8. A ______ is generated on day 35 on a deliquent account.