Across
- 6. new idea or method
- 7. knowledge about a product or brand
- 11. protection from danger or fraud
- 12. selling without stock
- 15. partial money returned as promo
- 16. commercial message
- 17. money gained from business
- 18. final step of online purchase
- 19. the act of paying
- 20. activity to introduce product
Down
- 1. the state of being easy to use
- 2. amount of money in account
- 3. the condition of being private
- 4. the ability to work quickly and well
- 5. the standard of something
- 8. person who sells again
- 9. the act of buying or selling something
- 10. interaction between brand and customers
- 12. price reduction
- 13. the feeling of being pleased
- 14. person who invests