Across
- 1. BILLING ACCOUNT NUMBER
- 4. BRING YOUR OWN SIM
- 5. EQUIPMENT INSTALLMENT PLAN
- 6. ADD A LINE
- 7. CALL RESOLUTION TIME
- 8. DISHONORED CHECK
- 9. MONTHLY RECURRING CHARGE
- 11. FIRST CALL RESOLUTION
- 12. NUMBER TRANSFER CENTER
- 13. PRIMARY INDICATOR
Down
- 1. BILLING RESPONSIBLE PARTY
- 2. NEXT BEST ACTION
- 3. CUSTOMER SATISFACTION
- 5. EMBEDED SIM CARD
- 7. CHANGE OF RESPOSIBILITY
- 8. DELINQUENT DOLLARS COLLECTED
- 9. MOBILE DEVICE UNLOCK
- 10. CUSTOMER PROPRIETARY NETWORK INFORMATION
- 11. FEDERAL COMMUNICATION COMMISSION
- 13. PRIMARY ACCOUNT HOLDER