Across
- 1. false promises by merchant
- 3. seller of goods
- 6. logging system
- 10. manual transaction memo
- 12. where visa decides outcome
- 13. what we do
- 15. passing of a customer
- 17. which option to close a dispute
- 19. option to dispute foreign exchange difference
- 20. what customer wants
Down
- 2. would log a customer with sight issues under
- 4. putting credit back
- 5. if transaction over how many days we cannot raise chargeback through visa
- 7. Alison?
- 8. we try to keep this under 60 seconds
- 9. fallback process
- 11. letter to send for more than 3 transactions
- 14. customer was tricked
- 16. what type of charges we put a stop on
- 18. messaging service used