Across
- 4. Non-verbal element that builds trust during presentations
- 5. Final element of effective communication: goodwill
- 6. The principle of projecting truth and integrity
- 7. A method for writing professional emails: Clear, Concise, ...
Down
- 1. Key step in planning persuasive messages (AIM)
- 2. This tone is critical for professional emails
- 3. Business writing should avoid this to maintain clarity
- 5. A component of effective collaboration tools like Slack