Across
- 2. "If it's out there, it's in _____."
- 5. A common program held by children's staff (2 words)
- 6. Name of a program for children that encourages summer reading (abbrev.)
- 8. The new and hard-to-find Michelle Obama book on our express shelf
- 11. Back room where treats can most often be found (2 words)
- 12. Name given to our sorter
- 13. A type of program or activity that takes place outside the branch
- 14. Name of the community centre in which our branch can be found (2 words)
- 17. Our beloved branch
- 18. Titular character from Beaverbrook's holiday puppet show
Down
- 1. Statues that march around our branch
- 3. What section you might find Agatha Christie in
- 4. Section where customers can pick up books they've requested
- 5. Stations where customers can check out their materials (2 words)
- 7. A popular space customers can book to scan photos and convert old videos (2 words)
- 9. Name of the customer service model we adopted in 2012 to ensure positive customer experiences (2 words)
- 10. Front desk area
- 11. Our manager
- 15. Type of laptop that can be borrowed by customers
- 16. What section you'll find Rainbow Fish in