Across
- 3. handy tool for noting accounts
- 5. a system that mirror the brightway app
- 8. must added on every call when you speak w/customer
- 11. this occurs when you speak with customer
- 13. where to place cursor to refresh P1C
- 15. where complete timecard
- 16. collections side of P1C
- 17. verbal commitment to pay
Down
- 1. connecting the call from person to person
- 2. upon notification we must cease all contact
- 4. must be submitted via the process sheet upon request
- 6. customer service side of P1C
- 7. multiple messages daily is a TCPA violation
- 9. security system to grant access to onemain's intranet
- 10. who to call for technical assistance
- 12. physical location of where you work
- 14. must be given before processing payments