Across
- 3. __________ communication includes letters, memos and reports.
- 5. A _____________ to communication is a reason which disrupts a communication process.
- 8. _______________ communication is between employees having the same status in a firm.
- 9. __________ communication is more interactive and interesting.
Down
- 1. It is the reply by the receiver of a message to confirm its receipt.
- 2. _____________ communication includes faxes, emails, social networks and internet.
- 4. _____________ communication takes place between a manager and his subordinates.
- 6. ________ communication is also known as 'spoken' communication.
- 7. It refers to the exchange of information between people or groups.
- 10. ____________ communication refers to unofficial channels of communication between employees at work.