Across
- 1. English word for "annuler"
- 4. The price that someone says they will charge you for doing a particular piece of work.
- 7. three-word expression meaning "recontacter".
- 11. (fill the gap) I apologize for the _______.
- 13. (fill the gap) My flight from Paris has been delayed. We'll have to _____ the meeting until tomorrow.
- 15. (fill the gaps) Secretary to client: I'll put you through to M. Hollande. Please ____ ____ ____.
- 17. English equivalent of "cordialement"
- 19. A statement that something is unsatisfactory or unacceptable
- 20. (fill the gap) I have a ______ concerning the contract you sent me. There's a detail I don't quite understand.
Down
- 2. English word for "se renseigner"
- 3. an acronym meaning "pour info"
- 5. English word for "pièce jointe à un mail"
- 6. (fill the gap) I can’t find the email. I’m afraid that I accidentally __________ it.
- 8. (fill the gap) Please reply _____ as I need this information urgently.
- 9. two-word expression meaning "raccrocher"
- 10. two-word expression which you write at the bottom of a letter when you don't know the recipient's name.
- 12. (fill the gap) I look forward to ______ from you.
- 14. English word for "concernant"
- 16. A regretful acknowledgement of an offence or failure
- 18. Write or name the letters that form (a word) in correct sequence