Across
- 3. Classification of end users based on their abilities to complete tasks
- 4. technology should be simplified for users who have a low level of ....
- 8. Fictional characters, based on research, created to represent different types of end users
- 10. Ensuring that all users, irrespective of their physical limitations, can use technology
Down
- 1. The opposite of important information
- 2. The financial burden of resources and tools
- 5. The positive characteristic of widespread access to technology when needed
- 6. The negative characteristic of the continual evolution of technology used by organisations
- 7. ....audience, the users who are employees of a company
- 9. The ability for an end user to be online anywhere