Across
- 3. summary of a letter
- 5. The ABC
- 6. the top of a letter
- 8. addition to a letter
- 11. electronic message
- 12. formal - semi-formal - informal
Down
- 1. A angled, tilted line
- 2. greeting in a letter (Dear...)
- 4. document added to an email
- 7. middle of a letter
- 9. A line drawn under a segment of text
- 10. when a telephone line is busy