Across
- 2. the ABC
- 3. out-of-...
- 9. how you start a letter (dear...)
- 12. when a telephone line is busy
- 14. Punctuation '.'
- 15. document added to a letter
- 17. top of a letter
- 19. Mr
- 21. Crossword Labs
- 22. a ... letter ( electronic verification that an article was delivered or that a delivery attempt was made)
- 23. middle of a letter
Down
- 1. document added to an email
- 4. an email is less... than a business letter
- 5. used before the family name of a woman who is not married
- 6. electronic message
- 7. Punctuation '@'
- 8. I am looking ... to meeting you.
- 10. Punctuation '_'
- 11. attention
- 12. estimated time of arrival
- 13. how you start a formal letter '... Mr Howett'
- 16. cannot - can't, will not - won't
- 18. chief executive officer
- 20. a married woman