Across
- 8. the range of suppliers from which the business purchases materials and resources
- 11. groups of people who attempt to directly influence or persuade businesses to adopt a particular process or procedure. These can also be called lobby or pressure groups and include organizations such as Greenpeace and Sea Shepherd.
- 14. The surrounding conditions in which a business operates - can be internal or external.
- 18. overseas competitors and markets, offshoring labor, exchange rates, protection of intellectual property at a global level and online sales are all examples of this.
- 20. includes those factors over which the business has some degree of control over
- 22. shared principles and morals of a group of people or society - often a learned way of life.
- 23. the businesses or individuals that supply materials or other resources that the business needs to conduct its operations
- 24. the current state of the economy can have a major impact on the business environment. Eg. Level of unemployment, interest rates, exchange rates.
Down
- 1. society expects business owners to abide by the law made by the government. Some of these include: taxation, OH&S, anti discrimination, environmental protection.
- 2. these are the ideas, values and beliefs held by people in a particular society. Businesses must be aware, plan and respond to change in conditions that impacts society.
- 3. employees, Managers, Location, Legal Business Structure
- 4. Refers to managing a business in such a way that the broader social welfare of the community, including its employees, customers, suppliers and its environment, is taken into consideration when making business decisions
- 5. How the market may change in the future and developments in technology
- 6. customers, Competitors, Suppliers, Special Interest Groups
- 7. people working for a business who expect to be fairly paid, trained properly and treated ethically.
- 9. other businesses individuals who produce and sell rival or competing goods and services
- 10. refers to specific outside stakeholders with whom the business interacts in conducting its business
- 12. the people who purchase goods and services from the business, expecting high quality at competitive prices
- 13. the effect of hi-tech communications, lower transport costs and unrestricted trade and financial flows turning the whole world into a single market, producing a more integrated global economic system
- 15. Issues, Corporate Social Responsibility Issues, Political forces, Economic forces, Legal forces, Technological forces, Social forces (GC PELTS).
- 16. the growing use of machinery, techniques and systems in order to improve operations. For example, Australia Post is trialing drones to deliver small parcels.
- 17. a broad based tax of 10 per cent on the supply of most goods and services consumed in Australia
- 19. includes those factors over which the business has little control
- 21. is made up of the broad conditions and trends in the economy and society within which a business operates