Across
- 2. Five categories placed in an order of hierarchy of needs which motivate people to work
- 4. identifying and satisfying customer needs
- 6. An additional payment often given to sales people calculated by the percentage of value of sales made.
- 7. staff are paid monthly no matter how many hours they work
- 8. staff are given more tasks to do of similar difficulty
- 9. Basic and essential factors that form the foundation for having happy and well -motivated employees
- 10. Gathering existing data that has already been produced
- 11. When an employer has to lay off an employee in order to save costs or improve productivity
- 12. An organization with a wide span of control meaning that tasks must be delegated and managers can feel overstretched.
- 13. An extra payment in recognition of an employee’s contribution to the success of the business
Down
- 1. Production method where identical items are produced
- 3. Measures the number of subordinates reporting directly to a manager
- 5. anyone with an interest in a business
- 8. When someone enjoys their work and feels that its worthwhile or valuable to society