Across
- 1. How many views did Barnlund propose that every conversation between two people involve?
- 2. Words are ____ to which humans attach meaning.
- 7. level to which people need each other to attain their goals
- 9. conflicts caused by misinterpretations and misinformation
- 11. public or private image one holds about oneself
- 12. distributive view that resources are limited
- 16. removing oneself from the controversy
- 19. focus on the communication that occurs between people in conflict rather than on an individual or internal processes
- 20. general conversational area in which a conflict issue may be embedded
- 21. relatively stable set of perceptions, values, attitudes, and beliefs an individual holds about oneself
- 24. process by which individuals weave together facts, feelings, and inferences to explain the world
- 25. this theory suggests there are types of forces that drive conflict and forces that restrain conflict
- 27. ultra argumentativeness using personal attacks, name-calling, etc.
- 30. in negotiation, a party's desired means of how an event should happen or a negotiation should proceed
- 32. moment when how one responds can change the entire direction of a relationship
- 35. theory that holds individuals create meaning and interpret reality through a series of personal constructs or schemas
- 37. statement taking responsibility for one's personal feelings or thoughts
- 38. goals around tangible resources
- 39. issues that have potential for conflict that the parties don't yet perceive to be a problem
Down
- 1. anything perceived to be in short supply
- 3. view that through interest-based negotiations the needs of all parties can be met to some extent
- 4. overarching set of beliefs about how the world works and one's place in it
- 5. situations where an individual's goals are somewhat cooperative and somewhat competitve
- 6. focusing discussion on the interaction process
- 8. theory that holds one's personality and behavior are influenced by biological development
- 10. personal association for a word
- 13. event that precipitates a conflict episode
- 14. rational weighing of facts and evidence using the rules of logic
- 15. begrudging compliance, perhaps with plan to get even
- 17. struggle among a small number of interdependent people arising from perceived interference with goal achievement
- 18. classic game theory using two criminals pitted against each other during interrogation
- 22. external attributions
- 23. the end or desired conditioned
- 26. demand, proposed solution, or fixed outcome statement
- 28. style or tactic of response to conflict by complying with the other's wishes
- 29. party's desired means of how an event should happen or a negotiation should proceed
- 31. not facts but tentative explanations for observed behaviors
- 33. claiming resources or credit for solutions
- 34. theory that holds one's personality and behavior are influenced by social development
- 36. deeply seated beliefs and core ideas about right and wrong