CH15 Closing the Sale

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Across
  1. 3. When the customer mentioned needing the product urgently and asking about available colors, the salesperson recognized clear ___.
  2. 5. Despite facing numerous setbacks, the startup founder's ___ led to eventual success in securing funding for their innovative project.
  3. 9. After thorough consideration, the entrepreneur decided to ___ all resources to launching the new product line.
  4. 12. With limited availability and increasing demand, the sales team utilized the ___ to prompt immediate action on the last remaining concert tickets.
Down
  1. 1. After an engaging demonstration, the salesperson secured a positive agreement from the customer to purchase the luxury car.
  2. 2. Due to its high popularity, the limited edition sneaker sold out within minutes, demonstrating its immense ___ of demand.
  3. 4. The company deeply ___ the long-standing loyalty of its customers and expressed gratitude through special discounts and rewards.
  4. 6. The salesperson effectively closed the deal by explaining how the extended warranty service would provide peace of mind to address any potential concerns.
  5. 7. Presenting the customer with two premium smartphone options, the salesperson encouraged them to decide between the latest model or its predecessor.
  6. 8. Sensing the customer's interest, the salesperson subtly asked if they preferred home delivery or in-store pickup, initiating a ___.
  7. 10. Upon purchasing a laptop, the customer was offered additional accessories such as a laptop bag and wireless mouse.
  8. 11. As the customer eagerly examined the features, the salesperson confidently asked if they were ready to proceed with the purchase, employing a ___.