Across
- 3. this customer spends lots of time checking out products and prices through online sites, visiting different stores, comparing advertisements, etc
- 4. This customer is loyal to a specific store based on repeated and valued positive customer experience with the retailer or the products.
- 6. are people who purchase goods or services from a business.
- 9. are physical goods that are bought and sold, such as food, clothes, and household items.
- 10. This customer likes to be the first to purchase the newest technology, fashion, or car, as well as try the just opened restaurant and see the newest movie.
Down
- 1. is defined as a business or person that sells products and/or services to customers.
- 2. This customer finds out what is trendy before making a purchase.
- 5. This customer makes quick purchase decisions; often for inexpensive items without high importance to the buyer.
- 7. are intangible (they can’t be physically owned by the customer) transactions, such as lawn mowing, hair care services and personal training.
- 8. This customer views shopping as a fun occasion.