Across
- 2. focuses on customer service
- 5. Federal, State, and Local governments also inform consumers.
- 7. imposed by law and is understood to apply even though it has not been stated
- 9. access to a range of media sources offering consumer information… Most media exist in both traditional and online formats.
- 11. makes certain food, drug, and cosmetic products are not harmful to consumers
- 13. ensures consumer safety by setting quality standards for farm products
- 17. is a price per unit of measure.
- 19. test products and services for the benefit of consumers and businesses.
- 20. is a name given to a product or service to distinguish it from other similar and competitive items.
- 21. attached to or printed on a product, provides useful information.
Down
- 1. consumers united to demand fair treatment from business to fight against unfair business practices
- 3. Made orally or in writing and promises a specific quality of performance
- 4. is a legal action by one party on behalf of a group of people who have the same grievance.
- 6. popular source of consumer information, and encourages consumers to buy.
- 8. if all the other legal actions don't work and the situation costs a larger amount of money, you need to get a lawyer. But before you go and get one to ask various questions, Is the lawyer experienced enough, when will you be required to make payment for services?
- 10. is a way to settle consumer disputes and their differences. And to help with the argument a mediator will suggest a compromise between the two complaints.
- 12. a promise by the manufacturer or dealer, usually in writing, that a product is a certain quality
- 14. the opposite of spending time and effort is buying too quickly.
- 15. consumers are given false information in an effort to make a sale
- 16. Proves helpful information about used objects and hears about the experience the last consumer had with the product.
- 18. When a business has no competitors and controls the market for a product or service