Across
- 4. a system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work
- 6. Maslow's grouping and ordering of physical, security, social, status, and self-fulfillment needs
- 8. is the process by which decisions are made by managers at various levels within an organization
- 10. occurs when one party maintains total control over a type of industry
- 11. assumes that people are basically lazy and will avoid working if they can,
Down
- 1. seeks to increase productivity and make work easier by carefully studying procedures and determining the best methods for performing a particular task
- 2. refers to concentration of power among a few key decision makers
- 3. made it illegal for companies to create monopolies,
- 5. a giant industrial monopoly
- 7. assumes that people find satisfaction in their work
- 9. is a business management theory that integrates Japanese and American business practices