Across
- 4. messages are distorted to conform to our own attitudes
- 5. nonverbal behaviors
- 6. listener responses to a speaker
- 7. putting a speakers ideas into own words
- 9. the process of receiving
- 11. reacts to everything
- 12. uses the same response
- 14. gives advice at the first mention of a problem
- 17. feeling another persons feelings
- 18. changing the attitudes and behaviors of others
- 19. looks all around the room
- 20. assisting others
Down
- 1. a guiding suggestion
- 2. evaluates everything the speaker says
- 3. to acquire knowledge to avoid problems
- 8. listens to other things at the same time
- 10. gain social acceptance
- 13. a process of putting together into some meaning
- 15. gives no feedback
- 16. sharing pleasurable thoughts and feelings