Across
- 2. Medical offices and facilities are legally required to have ____ for patients who use wheelchairs or other assistive devices.
- 7. The grieving person can not or will not believe that the loss is happening or has happened is known as what stage of grief?
- 9. Stressors known as overcrowding, excessive sun exposure, and flashbacks to a traumatizing event are known as ______ stressors.
- 13. In mental health settings, the medical assistants should be _____ in communicating with patients who have psychological disorders.
- 14. A patient's physical, developmental, emotional, socioeconomic, and psychological challenges are all factors that affect a patient's _____.
- 15. Erikson believed that society and culture affect how the personality of an individual develops and that successful completion of each stage supports the healthy development of the person's ______.
- 16. A patient is involved in a situation where their caregiver is overwhelmed with the burden of caring for the aging patient. WHat is the situation the elderly patient is dealing with?
- 17. Conveyance of an objective awareness and understanding of the feelings and emotions of patients. Including trying to envision what it must be like to be in their situation.
- 18. A patient says "I lost my husband to cancer last week. I know he was sick, but we kept praying hard for a cure. I don't know why God couldn't spare him. We always did such good work for the church. We deserve better than this." Which stage of grief is the patient in?
- 22. What is the final step of Maslow's theory, meaning an individual has reached their full potential?
- 27. A patient says, "If you'll just cure the disease, I'll dedicate my life to helping others." What stage of grief is the patient in?
- 28. The grieving person comes to terms with the loss and starts to make plans for moving on with life despite the loss or impending loss.
- 29. _____ is a feeling of apprehension, dread, and uneasiness as a result of a real or perceived threat.
Down
- 1. It is important to make sure the patient has all the services he needs, such as ____ referrals, meal-delivery services, and home health assistance for terminal illness.
- 3. A physician who _____ behavior, conducts and prescribes interventions, provides ongoing therapy, and can prescribe medication is known as a psychiatrist.
- 4. Defense mechanisms are coping strategies people use to protect themselves from _____ emotions.
- 5. Achieving the autonomy stage in toddlers results in _____ and voluntary delaying of gratification.
- 6. A document in which patients designate someone to make healthcare decisions for them if they are unable to do something themselves.
- 8. A medical assistant can encourage patients to express their feelings by reflecting the patient's statements back to them in a way that promotes further _____.
- 10. Maslow's ____ of Needs is a theory based on the idea that all individuals have needs ranging from basic to complex.
- 11. The concern for establishing and guiding the next generation stems from a sense of optimism about humanity.
- 12. Placing little value on oneself _____ patients vulnerability to stress.
- 19. During the generativity vs. stagnation stage, adults continue raising children, and some become _____.
- 20. "I ate a lot of candy yesterday, but I also ate a big green salad" is an example of ______.
- 21. During the industry vs. ______ stage, children need to receive recognition for accomplishments to provide reinforcement and build self-confidence.
- 23. Identity vs. role confusion is the psychosocial crisis for _____.
- 24. The Mini-Mental State Examination asks the patient to perform tasks in five areas: orientation, registration, attention, calculation, and _____.
- 25. Medical assistants are ______ of patients' behaviors.
- 26. When the medical assistant is dealing with a patient who has mild to moderate hearing loss, the medical assistant should ____ the patient.
- 30. ______ communication skills are essential for helping patients with anxiety.