Chapter 5-Verbal Communication

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Across
  1. 2. forgetting that language represents only a portion of reality and not the whole
  2. 5. the act of sending messages that make others believe what you know to be untrue
  3. 7. a statement based on fact
  4. 10. ignoring someones presence as well as their communication
  5. 12. the emotional meaning behind a word
  6. 13. a reminder that there is more
  7. 14. indicating your unwillingness to to accept something
  8. 15. highly positive words with denotative meaning
  9. 16. the failure to distinguish between two people
  10. 18. provide guidance for communicating politely over the net
  11. 19. if you wrote and spoke English without the words to be then you would speak more accurately
  12. 20. the miscommunication that occurs when the speaker and the listener miss one another
Down
  1. 1. the mental subscript that identifies each individual as an individual even if they are filed under the same label
  2. 3. language that puts someone down because of his or her gender
  3. 4. to look at the world in terms of opposites or extremes
  4. 6. a statement based on what you observe
  5. 8. acknowledge the presence of the other person and your acceptance of them
  6. 9. an extensional device that allows you to keep your language up to date
  7. 11. both parties will make an effort to understand one another
  8. 17. the meaning of a word that you would find in a dictionary